Bank Manager

• Guide, direct, and coach employees to provide exceptional service to existing and prospective customers 
• Develop and execute a branch business plan to maximize business growth and achieve customer retention and acquisition objectives 
• Monitor branch performance against plan to identify gaps, issues, and best practices, and implement action plans when necessary 
• Understand customer needs and integrate marketing promotions and programs into customer conversations 
• Build new customer relationships through engaging in community events and networking to enhance the Bank’s visibility and cultivate strong referral sources 

• 5-7 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience 
• Previous supervisory or management experience is required 
• In-depth knowledge of retail banking products, services, and regulations is an asset 
• Relevant soft skills include collaboration and communication