Retail Associate

Job Description

• Contribute to achieving store goals in retail and service sales, guest loyalty, omni-channel sales, and retail shrink
• Deliver exceptional guest service by creating a welcoming environment, personalizing interactions, and promoting products and services
• Handle customer service needs, including sales, refunds, exchanges, and online order assistance in a courteous manner
• Support retail success by executing daily tasks and ensuring product availability for purchase
• Complete operational processes on time, including shipment, replenishment, merchandise sets, and inventory procedures

Skills & Qualifications

• 1 year of relevant experience or equivalent education/work combination preferred
• Must be comfortable using basic technology (POS systems and Apple devices)
• Flexible availability, including days, evenings, weekends, and holidays is required
• Relevant soft skills include customer service, relationship building, problem-solving, teamwork, and adaptability

Education

• No High School Diploma/No GED

Benefits

• Dental; Employee Assistance; Life Insurance; Long Term Disability; Retirement/401K; Short Term Disability; Other Benefits -

About the Employer