Job Details
- Greet guests warmly and escort them to their rooms
- Deliver and retrieve guest luggage during check-in and departure, transporting items to storage or the Front Drive
- Maintain accurate records of all luggage deliveries and pickups
- Acknowledge all guests in the lobby and proactively offer assistance
Skills and Qualifications
- Previous guest services experience, preferably in a luxury hotel or resort environment
- Strong customer service skills with a friendly, professional demeanor
- Ability to lift up to 100 lbs and push carts weighing up to 200 lbs
- Comfortable with prolonged periods of walking and standing
- Able to work a flexible schedule, including nights, weekends, and holidays
Shift Details
- Any Shift
- Weekends
Benefits
- Dental
- Life Insurance
- Long Term Disability
- Medical
- Parent Leave
- Personal
- Retirement/401K
- Short Term Disability
- Sick
- Vacation
- Vision